9 times out of 10, its a "User" issue rather than an actual electronic issue in that the rider is unaware of just how the radio should be set up..
1st: Check the mute buttons (BOTH of them) are out. Frequently, throwing your leg over, its possible to kick the rear passenger controls and it gets pushed in.
2nd: Unless you are using a head set, set the two LEFT control knobs on the radio to fully counter clockwise. You dont need them and they only affect the Intercom and CB and VOX (Voice operated switch level).
3rd: Make sure the HS block on the lcd isnt lit. If it is, you may JUST hear the speakers with your head glued to the front of the bike.
4th: Set the Outer RIGHT knob to 2 o'clock. This sets the maximum volume ABOVE 30mph.
5th: (Personal choice) set the inner right to max for max treble.
6th: With the bike at a standstill, with or without the engine, set the handlebar volume to show 2 or 3 blocks on the LCD . This sets the MAX volume UNDER 30Mph.. You may find 3 blocks too loud when stationary, at your garage door at 1am..
![Wink ;-)](./images/smilies/icon_wink.gif)
7th. Enjoy!..
If, after you have run all the checks above and its still too quiet, then you need to take out the ear plugs or check the 7.5amp fuse on the power amp (under the right fairing under the cruise control actuator)..
Basically at those settings, you should be able to have plenty of volume down the road. If you are using cassettes, then either the head is magnetized, worn or your tape is shot.
If you cant hear the radio, it is possible that a capacitor in the radio has gone leaky and its holding the mute circuit on.
Cheers..
Pete